Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed in Colombia will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We always make sure our customers love our products, but if you do need to return an order, we’re happy to help.

If you are not satisfied with your product, you can return it in the same state you purchased it. You have 15 calendar days to return it with the copy of your invoice to the following address:

Hilo Sagrado

Carrera 67 # 96-53. Bogotá - Colombia

You will get a coupon for the value of your previous purchase for a new selection.

In case you have any problem with your product, please contact us immediately and we will solve your problem. All our products are handmade and in not very common cases, there may be alterations.

Just email us directly and we’ll take you through the process.