We always make sure our customers are satisfied with our products, but if you need to return an order, we're happy to help.
If you are not satisfied with your product, you can return it in the same condition as purchased. You have 15 calendar days to return it with a copy of your invoice to the following address:
Sacred Thread
Carrera 67 # 96-53.
Bogotá - Colombia
You'll receive a coupon for the value of your previous purchase for a new selection. If you have any problems with your product, please contact us immediately and we'll resolve your issue.
All of our products are handmade, and in rare cases, alterations may occur. Just email us directly and we'll guide you through the process.